Where are you located?
Enchanted Castle is located in Lombard at the corner of Roosevelt Rd. & Main Street in the Lombard Pines Shopping Plaza – about 1 mile east of I-355 and 5 miles west of I-294. For directions from your location, click here.
Is there an admission fee/What does it cost?
There is no admission fee. Enchanted Castle offers “pay as you play” fun. You may purchase FUN Cards for all of our rides, attractions and games at your leisure. Be sure to check our specials page for great deals on food and fun! Visit our attractions page for a list of all of our amusements and pricing.
Do I have to pay for parking?
No. Parking is free for all guests.
Are you open year-round?
Yes! Our 60,000 square foot restaurant and entertainment center is all-indoors and open year-round for Birthday parties, group outings and family fun.
What are your hours?
Visit our general info page for current park hours of operation.
How old do my kids have to be to visit?
We welcome kids of all ages, from 1 to 99 years old! Younger children will especially enjoy the Quest II: Kids’ Adventure Playland in addition to the game rooms that have over 200 of the latest and greatest games.
How big do my kids need to be to go on the rides/attractions?
There is no age or height requirement to play the games in the Game Room. Many of our other attractions do have height/safety requirements. Visit our attractions page for further information.
If I don’t use everything on my FUN Card, can I come back and use it?
Yes! FUN Cards for the games and attractions do not expire, unless they were purchased as part of a special promotion where certain time/date restrictions apply.
Can I bring in outside food/beverages?
Sorry, we do not allow outside food to be brought into the facility, with the exception of a birthday cake for reserved birthday party packages.
What forms of payment do you accept?
We accept cash, VISA, MasterCard, Discover and American Express. Sorry, no personal checks accepted. ATMs are located on site for your convenience.
How can I receive coupons, free offers and information about your specials?
Check out our coupons page for available food and fun deals! For even more exclusive offers, join our “Magic of Fun” E-Club!
Are there any other locations?
Why yes! You can visit our Burbank Haunted Trails, located at 79th St. and Harlem Ave., and our Joliet Haunted Trails, located on Route 53, which also offer year-round indoor/outdoor family fun.
Are you wheelchair accessible?
Our Game Room, Dragon’s Den Restaurant and much of the facility is handicapped accessible.
Does Enchanted Castle donate to schools or charitable organizations?
Yes. We are proud to support local schools and children’s charities through fundraising events and prize donations. For information on our donation request policy, visit our donations page.
Can Redemption Points won at this location be redeemed at one of your other parks?
Yes, you can redeem points won at any of the three parks at the park of your choice. In fact, saving and combining points you’ve won at our other parks is a great way to get better prizes.
Can my child ride for free on the Go Karts as a passenger with a paying adult?
Yes. Two-seater cars are available for adults with young children who do not meet the minimum height requirement to drive. However, passengers must be at least 36” tall and driver must have a valid driver’s license.