faqs
Frequently asked questions
Got Questions? We Got Answers
Enchanted Castle is located in Lombard at the corner of Roosevelt Rd. & Main Street in the Lombard Pines Shopping Plaza – about 1 mile east of I-355 and 5 miles west of I-294. For directions from your location, click here.
There is no admission fee. Enchanted Castle offers “pay as you play” fun. You may purchase FUN Cards for all of our rides, attractions and games at your leisure. Be sure to check our specials page for great deals on food and fun! Visit our attractions page for a list of all of our amusements and pricing.
No. Parking is free for all guests.
Yes! Our 60,000 square foot restaurant and entertainment center is all-indoors and open year-round for Birthday parties, group outings and family fun.
Visit our Park Hours page for current park hours of operation.
There is no age or height requirement to play the games in the Game Room. Many of our other attractions do have height/safety requirements. Visit our attractions page for further information.
Yes! FUN Cards for the games and attractions do not expire, unless they were purchased as part of a special promotion where certain time/date restrictions apply.
Sorry, we do not allow outside food to be brought into the facility, with the exception of a birthday cake for reserved birthday party packages.
We accept cash, VISA, MasterCard, Discover, Apple Pay, and American Express. Sorry, no personal checks accepted. ATMs are located on site for your convenience.
Why yes! You can visit our Burbank Haunted Trails, located at 79th St. and Harlem Ave., and our Joliet Haunted Trails, located on Route 53, which also offer year-round indoor fun and Summer outdoor fun.
Our Game Room, Dragon’s Den Restaurant and much of the facility is handicapped accessible.
Yes. We are proud to support local schools and children’s charities through fundraising events and prize donations. For information on our donation request policy, visit our fundraising page.
Yes, you can redeem points won at any of the three parks at the park of your choice. In fact, saving and combining points you’ve won at our other parks is a great way to get better prizes.
Yes. Our two-seater cars allow for younger guests (between 36”-53” tall) to ride as a passenger with a paying driver aged 16 years or older.
Join the Enchanted E-Club and Receive a Buy One Get One FREE Attraction
We do not sell, rent, or lease our contact data or lists to third parties
